Agradi.com

When you log in to your account you can view your order yourself. Here you will find the status and the expected delivery time. If your order has already been sent, it will be delivered as soon as possible. You can track your order with your Track & Trace code (which you will receive by email). This is only active in the evening of the day of dispatch.

If all items in your order are in stock, we usually ship your order on the same business day.
Have you ordered items with a delivery time of several business days? Then your order cannot be shipped immediately because it is not yet complete and/or due to high activity in the warehouse.
After shipment, you will receive a tracking link by email so you can follow the delivery of your package.

At Agradi you can return your products free of charge (within the Netherlands) once, within the trial period (90 days). For this you must use the shipping method as indicated in the conditions (Agradi has agreements with DPD and DHL and offers free shipping). If you meet the conditions of return, the package can be returned once free of charge. You can create the return shipment by clicking on the orange button.

Unfortunately, it is not possible to add products to a current order.

Unfortunately, it is not possible to combine orders from a logistical point of view.

If your order has already been shipped, but has not yet been delivered, you can still change the address via the email you receive from DPD about the delivery.